Privacy Policy
Effective date: December 18, 2024
1. Introduction
Welcome to AppAgent.
AppAgent ("us", "we", or "our") operates https://app-agent.ai (hereinafter referred to as "Service").
Our Privacy Policy governs your visit to https://app-agent.ai, and explains how we collect, safeguard, and disclose information that results from your use of our Service.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Our Terms and Conditions ("Terms") govern all use of our Service, and together with this Privacy Policy, constitute your agreement with us ("agreement").
2. Definitions
- SERVICE means the https://app-agent.ai website operated by AppAgent.
- PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
- USAGE DATA is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- COOKIES are small files stored on your device (computer or mobile device).
- DATA CONTROLLER means a natural or legal person who (either alone, jointly, or in common with other persons) determines the purposes and means by which any personal data are processed. For the purpose of this Privacy Policy, we are the Data Controller of your data.
- DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively.
- DATA SUBJECT is any living individual who is the subject of Personal Data.
- THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
3. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
4. Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing, or promotional materials, and other information that may be of interest to you. You may opt-out of receiving these communications by following the unsubscribe link or by contacting us at support@app-agent.ai.
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.
This Usage Data may include information such as your computer's IP address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are sent to your browser from a website and stored on your device. We may also use beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. If you do not accept cookies, some parts of our Service may not function properly.
Examples of Cookies we use:
- Session Cookies: Used to operate our Service.
- Preference Cookies: Used to remember your preferences and various settings.
- Security Cookies: Used for security purposes.
- Advertising Cookies: Used to serve you advertisements relevant to you and your interests.
5. Use of Data
AppAgent uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To fulfill any other purpose for which you provide it
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
- To provide you with notices about your account and/or subscription
- To provide you with news, special offers, and general information about goods, services, and events we offer that are similar to those you have already purchased or inquired about unless you have opted not to receive such information
- In any other way we may describe when you provide the information
- For any other purpose with your consent
6. Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when used to strengthen security, improve functionality, or when we are legally obligated to retain it for longer.
7. Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside your state, province, or country where data protection laws may differ from your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we process your data in the United States.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
AppAgent will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or a country without adequate data protection measures in place.
8. Disclosure of Data
- Disclosure for Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
- Business Transaction: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
- Other Cases: We may disclose your information to our subsidiaries and affiliates, contractors, service providers, and other third parties we use to support our business; to fulfill the purpose for which you provide it; or in any other manner described when you provide the information.
9. Security of Data
The security of your data is important to us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
10. Your Data Protection Rights Under GDPR
If you are a resident of the EU/EEA, you have certain data protection rights under the GDPR. If you wish to exercise these rights (access, rectification, erasure, restriction, portability, objection, and withdrawal of consent), please contact us at support@app-agent.ai.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.
11. Your Data Protection Rights Under CalOPPA
CalOPPA requires commercial websites to post a privacy policy. As a California user, you can visit our site anonymously, and you will be notified of any privacy policy changes on this page. You can request to change your personal information by emailing support@app-agent.ai.
We honor "Do Not Track" signals and do not track, plant cookies, or use advertising when a "Do Not Track" browser mechanism is in place.
12. Your Data Protection Rights Under the CCPA
If you are a California resident, the CCPA grants you certain rights regarding your personal information. You have the right to request disclosure of our data collection and use activities, request deletion of your personal information, and request that we do not sell your personal data (we do not sell personal data).
To exercise these rights, please email support@app-agent.ai. We will not discriminate against you for exercising any of your rights under the CCPA.
13. Data Processors
We may work with the following data processors and services (this list is for illustrative purposes only and may be updated as needed):
Subprocessor | Data | Use | Server Location | GDPR Info |
---|---|---|---|---|
Vercel Inc. | IP, Browser & Device Information | Hosting | EU | GDPR Info |
AWS | Documents | Storage | EU | GDPR Info |
PostHog EU | Anon. IP, Browser & Device Information | Product Analytics | EU | GDPR Info |
Stripe | Billing Information | Payments | USA | GDPR Info |
Plausible | Anon. IP, Browser & Device Information | Website Analytics | EU | GDPR Info |
Resend | Email addresses | Emails | EU | GDPR Info |
14. Service Providers
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related tasks, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks and are obligated not to disclose or use it for any other purpose.
15. Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Plausible Analytics: An analytics service provided by Conva Ventures Inc. For their Privacy Policy, please visit: https://plausible.io/privacy
16. CI/CD Tools
We may use third-party Service Providers to automate the development process of our Service.
GitHub: Provided by GitHub, Inc. For more information on their privacy practices, please visit their Privacy Policy page: https://help.github.com/en/articles/github-privacy-statement
17. Payments
We may provide paid products and/or services. In such cases, we use third-party payment processors. We will not store or collect your payment card details. That information is provided directly to our third-party payment processors, which adhere to PCI-DSS standards.
Stripe: Their Privacy Policy can be viewed at: https://stripe.com/us/privacy
18. Links to Other Sites
Our Service may contain links to other sites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the Privacy Policy of every site you visit.
19. Children's Privacy
Our Services are not intended for use by children under 18. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with Personal Data, please contact us. If we discover that we have collected Personal Data from a child without parental consent, we take steps to remove that information.
20. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.
21. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: support@app-agent.ai